Help Site

To find comprehensive information on Overdrive visit

Helpdesk service

You’ll receive a great support service for Overdrive!

Through our dedicated helpdesk, we provide a comprehensive online support service for Overdrive. Most organisations use the standard Overdrive service and your support is included within the licence fee.

We provide Overdrive customers with an online account through which you can raise and monitor tickets; or if you prefer, you can also raise a support ticket by email at

All issues are logged and tracked through to conclusion and escalated where necessary.

Product enquiry

If you have an enquiry about Overdrive or any questions about the product please contact us using the details below or visit for more information.

By Email:

By Phone: +44 113 394 4651